¦ · ? · ? maltsev · dev

Your support team is drowning in tickets.
We take 60% of them off their plate.

AI that instantly classifies, responds, and resolves repetitive tickets — 24/7.

For teams handling 500+ tickets/month (ecom, SaaS, marketplaces)

<15 min Response Time
60% Auto-resolved
-50% Support Cost

Works with Intercom • Freshchat • Email • Shopify • WooCommerce

The Problem

You’re not lacking effort — your system doesn’t scale

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Repetitive overload

Same questions answered 1000+ times every month

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Slow responses

Delays frustrate customers and increase churn

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Linear scaling

More tickets = more hires = rising costs

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Agent burnout

Top talent stuck doing low-value repetitive work

The Solution

Resolve the majority of tickets instantly — without adding headcount

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Instant classification

Detects intent, urgency, and category in milliseconds

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Auto-responses

Generates accurate answers from your knowledge base

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Data lookup

Pulls orders, accounts, and policies in real time

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Smart escalation

Routes only complex cases to human agents

What changes after deployment

From overloaded support ? scalable system

4–12h → <15 min

Response time

Manual → Automated

Tier-1 handling

Overloaded → Scalable

Support capacity

Reactive → Instant

Customer experience

▲

Most teams reduce workload by 40–60% without hiring

How It Works

>Acts like a Tier-1 support agent that never sleeps

1

Ticket Arrives

Email or chat (Intercom, Freshchat, etc.)

→
2

Intent Detection

Refund, shipping, technical issue, etc.

→
3

Data Retrieval

Orders, knowledge base, policies

→
4

Resolution

Instant reply or smart escalation

What happens if you do nothing?

Support becomes your growth bottleneck

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Support costs scale linearly with growth

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Customers churn from slow responses

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Top agents burn out and leave

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Faster competitors win your customers

Slow support = lost customers. Every day.

Pricing

$5k – $7k

One-time setup

$150–400

Monthly running

◆ Typically pays back in 1–2 months from cost savings alone

Let's reduce your support load

I'll analyze your ticket flow and show the automation potential